Refund Policy
This policy explains how payments, cancellations, wallet credits and unused account balances are handled on permanentbacklinks.com.
Last Updated: 21 August 2026
1. Payments and Refunds
Payments successfully credited to a user's account are generally not refundable back to the original payment method, bank account, card, PayPal account, or other external payment source.
The credited amount remains available in the user's permanentbacklinks.com wallet and can be used toward eligible services available on the platform.
2. Wallet Balance
Your wallet balance is service credit. It is intended for purchasing services on permanentbacklinks.com and is not designed as a cash withdrawal or money transfer facility.
3. Cancelling a Service
If an eligible service is cancelled before it has been completed or consumed, any approved credit may be returned to the user's permanentbacklinks.com wallet.
Once a service has already been delivered, activated, processed, published, or otherwise completed, the amount used for that service is normally considered consumed.
4. Duplicate or Incorrect Payments
If you believe a payment was duplicated, credited incorrectly, or affected by a technical issue, please contact our support team with the payment details.
We will review the transaction and correct genuine payment or account-crediting errors where appropriate.
5. Failed Payments
A payment that has not been successfully received or confirmed by us will not normally be credited to the wallet.
If your payment provider shows a deduction while our system shows the payment as failed or pending, please allow the payment provider's normal reversal or settlement process to complete.
6. Chargebacks and Payment Disputes
If there is a genuine payment problem, we recommend contacting our support team first so that we can review the transaction and account history.
Unauthorized or fraudulent payment disputes may result in temporary restrictions while the transaction is investigated.
7. Before Adding Funds
Users should add only the amount they reasonably expect to use for services available through permanentbacklinks.com.
By adding funds to your account, you acknowledge that the resulting wallet balance is intended to be spent within the platform rather than withdrawn as cash.
8. Mandatory Legal Rights
Nothing in this policy is intended to remove any refund, cancellation, or consumer rights that cannot legally be excluded under applicable law.
9. Need Help?
If you have a question about a payment, wallet credit, cancelled service, or transaction, please contact our support team through the official contact methods available on permanentbacklinks.com.
Providing the transaction reference, payment date, amount, and your account username will help us review the matter faster.